Club management, all of it

Your club is busy. Let the back office keep up.

Beckon Club is the complete back office for your club: members, contracts, direct-debit dues, classes and appointments, check-in and team. One system, whether you run a fitness club, a tennis club, a dance school or a sports association. You pay by member count – twenty cents excl. VAT for each of your first 250, and the rate halves with every band after that.

Try it free Work out your price

20 cents per member and month at most, excl. VAT, in bands · the rate halves with every band · no feature behind a higher band · cancel monthly

The Beckon Club overview: the key figures of a demo club with twelve months of history

What Beckon Club does

One place for everything that keeps a club running

From the first enquiry to the final cancellation, every step runs through the same system. The membership decides what someone may do – which classes, which dues, which hours – so you maintain the membership and everything else follows from it.

Members

One page per person, not four programs

A single record: membership, payment standing, visits, class bookings, notes, documents and consents. When someone asks at the front desk "where do I stand?", the answer is one screen, not three logins. Families, corporate deals and add-on people hang off each other, so you never maintain the same household twice.

  • Trial, freeze, notice period and rejoining are states the system knows, not notes someone wrote
  • Documents and consents live on the member, not in a binder
  • Search that survives a typo, and duplicates that announce themselves
The Beckon Club member list with number, location, status and tags such as family or trial
Memberships

Memberships that cover everything you actually offer

Annual with a minimum term, rolling monthly, a ten-class pass, day passes, student and corporate rates, duo and family, a joining fee, a service charge, a promotional discount that expires on its own. Dues run monthly or yearly. Each membership carries its rules – term, renewal, notice period, which classes and which hours it unlocks – and works out the dues from them.

  • Switch, upgrade or downgrade on a given date, pro-rated without a spreadsheet
  • Freezes that push the end date out by exactly as long as they lasted
  • Signed digitally, on the tablet at the front desk or on the member’s own phone
The plan list: annual contract, flex, blocks and passes with price, term and the next price version
Dues

Dues in one run – and failures you actually see

One run a month, started with a click, invoices everything due and builds the SEPA direct-debit file that you upload to your online banking: mandates, pre-notification, due dates and numbering included. When a debit comes back it does not vanish into the bank portal: with the bank statement you upload it becomes an open item on that member, with a returned-payment fee, and if dunning is switched on it enters the dunning ladder. Every month gives you one figure: what came in, and what did not.

  • Direct debit, transfer, card and cash at the front desk all land in the same ledger
  • Dunning stages with deadlines, fees and instalment plans: you start the dunning run instead of writing every reminder yourself
  • Open items per member – and a collection rate per month you can compare
Member accounts with the open balance per member and the club totals
Classes & appointments

A timetable that backfills itself

Series, rooms, capacity and instructors in one plan. Members book in the member area, or you book them at the front desk – full classes take a waiting list, and when somebody drops out the next person moves up without anyone being asked. Whether they may book at all is decided by their membership, not by a shout across the front desk. One-to-one sessions and consultations sit in the same calendar as appointments.

  • A waiting list that promotes on its own, cancellation cut-offs and a no-show rule
  • Entitlements: five classes a month, hall times at weekends only, off-peak until 3 pm
  • Instructor swap, cancellation or room change in one step for everyone booked, with a notification list
The weekly class calendar with time, room and free places
Member area

The member area – your members do it themselves

Your members sign in with a link sent by email, no password needed, in the browser and on their phone as well. There they see their membership, their payment standing and their visits, book classes, request new bank details (you confirm the new mandate) and request a freeze – themselves, at any hour, without asking at the front desk. New members join online and sign on their phone; you confirm the contract with one click, or let it confirm itself.

  • Online join with signature, mandate and confirmation email in one pass
  • Every member sees only their own data, never anyone else’s
  • No surcharge: the member area is in the price, at every band

Hi Lena

Next class Yoga · tomorrow 09:00
My membership Annual · runs to 03/2027
Dues October paid · €59.90
Visits 3 this week
Book a class
Sales

Enquiries become members, and you can see where they stop

Every enquiry – from your website, from a trial session, from a member’s referral – becomes a contact with a source, a status and a task that belongs to somebody. You can see where it stalls: how many trial sessions end in a signature, which campaign brings members rather than just appointments. Cancellations get a reason, and anyone who has not been in for three weeks shows up on a list before they quit.

  • Tasks with due dates instead of sticky notes: follow up, call back, end the trial week
  • Referrals, vouchers and campaigns with a code, a run time and a measurable result
  • Win-back: former members stay reachable for as long as they allow it
The lead list with status, source, owner and location

Use cases

Something for every club

Beckon Club manages members, dues, classes and appointments, whether you run a fitness club, a tennis or padel club, a dance school or an association. See what that looks like in your everyday work.

Fitness Memberships, dues and a class schedule for fitness clubs, plus the switchable Fitness package. Take a look Tennis Members, dues and training groups for tennis clubs and associations. Take a look Padel Flexible memberships, beginner courses and one-to-one coaching for padel clubs. Take a look Dance Courses, sign-ups and dues for dance schools and dance clubs. Take a look Association Members, dues and board work for sports clubs and other associations. Take a look

The full scope

Everything a club needs – inside one price

The list below is deliberately long. It answers the one question every switcher asks: can it do what my current system does? None of it is a module with a price tag of its own.

Members & contracts

  • Member records with photo, contact details, notes and history
  • Membership types: fixed term, rolling, class pass, day pass, duo, family, corporate, student
  • Joining fee, service charge, promotional discount with an expiry date
  • Digital signing on a tablet or on the member’s phone
  • Trial, freeze, plan switch, cancellation with notice period
  • Cancellation confirmations, withdrawal rights and rejoining
  • Documents and consents on the member
  • Family and corporate groups behind a single paying contract

Dues & money

  • SEPA direct debit with mandate handling and pre-notification
  • Monthly dues run, in advance or in arrears
  • Returned debits as open items on the member, with a returned-payment fee
  • Dunning stages with deadlines, fees, instalment plans and a hold on disputes
  • Invoices and receipts with sequential numbering, as PDF
  • Transfer, card and cash at the front desk in the same ledger
  • Credit notes, reversals, part payments and account credit
  • Open-items list, collection rate and revenue per membership type

Classes & appointments

  • Timetable with series, rooms, capacity and instructor assignment
  • Booking by the member in the member area, or by you at the front desk
  • Waiting list that promotes itself, and a cancellation cut-off
  • No-show rule with a fee or a booking block
  • Entitlements per membership: count, time of day, class type, area
  • One-to-one appointments with an instructor, such as a private lesson or a consultation, in the same calendar
  • Cancellation, instructor swap and room change in one step for everyone booked, with a notification list
  • Utilisation per class, per instructor, per time slot

Member area & check-in

  • Members sign in with a link in an email, no password
  • Membership, payment standing and visit history visible to the member
  • Class booking, cancellation and waiting list
  • Members update their own address, and request new bank details (the club confirms the mandate), a freeze or a cancellation
  • Online join through a link on your own website, with signature and mandate
  • Membership card with a QR code on the phone
  • Check-in at the front desk or at the terminal by the entrance
  • The membership decides who is allowed in: time windows, areas, a block when dues are behind

Sales & marketing

  • Enquiries with source and status, plus tasks with a due date as follow-ups
  • Trial sessions and trial weeks with an expiry date
  • Funnel from enquiry to signature, with conversion rates
  • Member referrals on record
  • Vouchers, campaign codes and campaigns with a run time
  • Bulk email to selected groups, set up and started by you
  • Cancellation reasons and a list of the inactive
  • Win-back for former members

Team & operations

  • Users with roles and permissions, down to individual areas
  • Instructors, casual staff and contractors with their own login
  • Staff rota and attendance
  • Hours worked per employee, reportable
  • Several sites under one login
  • Audit trail: who changed what, and when
  • Opening hours, public holidays and exceptions

Numbers & connections

  • Metrics: member growth, churn, revenue per member
  • Visit statistics by day, hour and area
  • Reports as CSV and PDF on demand
  • Export for bookkeeping and your accountant
  • An API for connecting your own systems
  • Import assistant for moving over from your current system: members, contracts, direct-debit mandates and payment standing, with a preview and an undo
  • Per-member access, export and erasure for GDPR requests
  • Optional pairing with Beckon Access (a separate product)

Fitness package (switchable)

  • A package for fitness clubs: switch it on in the club settings, included in the price
  • Training plans per member, with exercises, sets and loads
  • Exercise library you can extend with your own
  • Body measurements: weight, circumferences, values, with a trend over time – only with the member’s consent
  • Goals and progress in the member area
  • Coaching appointments
  • Training history on the member record

How a member moves through

Captured once, and the rest hangs off it

There is no point on this path where something gets carried by hand into a second program. That is the whole trick.

  1. Interest

    The enquiry arrives from your website, a trial session or a referral, and becomes a contact with a source, a status and a task that belongs to somebody.

    Sales

  2. Signing

    Pick the membership, check the details, sign – on the tablet at the front desk or on their own phone. The mandate, the confirmation and the contract file are produced in the act, not afterwards.

    Contract

  3. Dues

    The membership works out its own dues. You start the monthly run with a click; returns become open items on the member and, if dunning is switched on, enter the dunning ladder.

    Money

  4. Day to day

    Book a class, request a freeze, ask for new bank details – the member does it in the member area. And whoever is allowed in, gets in.

    Operations

  5. Staying

    Anyone who has not been in for a while appears on a list before they cancel. Anyone who does cancel gives a reason, and that reason turns up again in the reporting.

    Retention

Access

Whoever is allowed in, gets in

For a club, access is not a technology question – it is a membership question. Beckon Club knows the membership, so it also knows who may walk in at six in the morning and who only from three in the afternoon, who is behind on their dues and who has handed in notice. You maintain the membership, not a second list by the door.

If you want the door and the administration from one hand, you can pair Beckon Club with Beckon Access – a separate product with its own price. Without pairing, Beckon Club runs your club just as completely.

The membership decides

Off-peak until 3 pm, weekends only, an area as an add-on, blocked while dues are outstanding: what a member may do is written in their membership. Change the membership and access changes with it – nobody has to go and update a list.

At the entrance, the membership counts

Many clubs open earlier and close later than they are staffed. At the terminal by the entrance, Beckon Club checks whether a member may come in right now and records the visit. Opening the door itself takes an optional pairing, see below.

You can see who came

Visits land on the member record and in the statistics: who comes how often, when it is full, which time slot has earned a second class. And who has not been in for three weeks.

Price

You pay by member – and the more you have, the less each one costs

You pay per active member and month, and the price comes in bands: with every band, the rate per member goes down. Paused and trial members count as active. The calculator shows what that means for your club.

200

Drag the slider to your member count, in steps of ten. More than 2,000? That is where the slider stops, not the rate card – write to us and we will work it out.

€40.00

Per month · excl. VAT

€0.20 per member

How that adds up

Club Management€40.00

  • 1–250 200 × €0.20 €40.00
Try it free

Cancel monthly. No setup fee, no minimum term, and no feature kept behind a higher band. The licence is free until the last day of the month in which you create your club. For now, invoices are issued by Petar Beck e.U. through Beckon Billing, until Beckon GmbH has its VAT ID.

Included at every band

  • Every feature in the list above
  • Unlimited users on your team
  • Member area for your members
  • Online joining through your own website
  • Direct-debit collection and dunning
  • All reports and exports
  • An API for your own integrations
  • Import assistant for moving over from your current system
  • All updates

Why a sliding rate and not tiers?

Because tiers hurt in exactly the wrong place: signing your 251st member should not arrive as a step change on the invoice. Here every member is priced individually, the way income tax works – the rate falls band by band instead of jumping. From 1,501 members the rate then stays put, at 2.5 cents per member per month, excl. VAT.

What is not in it

Whatever your bank or payment provider charges for direct debits and card payments, you pay them – we add nothing on top. SMS to your members cost €0.10 each (up to 160 characters), excl. VAT. Door hardware on site is not part of the monthly price. And VAT: every price on this site is a net price, excl. VAT.

Questions people actually ask

Before you ask

Which clubs is Beckon Club for?

For clubs that manage members, contracts and dues and offer classes or appointments: fitness clubs, tennis and padel clubs, dance schools, sports associations. The core is the same for everyone. What only one kind of club needs comes as a package you can switch on. The first one is the Fitness package.

What does it cost at my member count?

Work it out yourself in the pricing section – the slider shows the total and every band it is built from. For orientation, all excl. VAT: 200 members cost €40.00 a month, 500 cost €75.00, 1,000 cost €112.50 and 2,000 cost €150.00. From 1,501 the rate stays put at 2.5 cents a member; above that the price keeps growing steadily. If you send SMS, they add €0.10 each, also excl. VAT. What your bank charges for direct debits, you pay them.

What happens when my club grows?

The rate per member halves with every band and stops falling at 1,501, at 2.5 cents. Going from 1,000 to 2,000 members takes your price from €112.50 to €150.00, excl. VAT. There is no hard edge anywhere where the invoice jumps – every member is priced individually, the way income tax works.

What is the Fitness package?

An optional package for fitness clubs: training plans with exercises, sets and loads, an exercise library, body measurements with a trend (only with the member’s consent) and goals. You switch it on in the club settings when you need it. Without the package you see none of it, and it costs nothing extra.

Do I need Beckon Access for this?

No. Beckon Club runs your club completely without you changing anything at the door. Beckon Access is the optional pairing for when you want access and administration from one hand: then the membership in Beckon Club says who is allowed in. It is a separate product with its own price.

Can I move off my current system?

That is the normal case, not the exception. With the import assistant you bring over members, contracts, direct-debit mandates and payment standing yourself, from CSV files: it shows you a preview first, and you can undo a run. The import assistant is included in the price. Tell us which system you are on and we will tell you what carries over and what does not.

Can members book and join by themselves?

Both, in the browser. Book a class, cancel, join a waiting list, check the membership and payment standing, request new bank details, request a freeze – in the member area, which your members open with a link sent by email. And new members join through a link on your own website, signature and direct-debit mandate included.

Does this work for a small club as well as a large one?

The feature set is the same, and several sites run under one login. A small club does not have to set up what it does not need – but it also does not pay for the absence. If you are a very large group with processes of your own, talk to us before you sign.

How does Beckon Club handle data protection?

Member data belongs to the club, not to us. Access, export and erasure are available per member at the push of a button, consents sit on the member with a date, and who on the team changed what is on the record. When you create your club, you accept the terms and conditions and the data-processing agreement under Article 28 GDPR.

What is Beckon Club not?

Not a cash register, and not a marketplace that sends your members to other clubs. Beckon Club runs your club: members, contracts, dues, classes and appointments. Your member stays your member.

One price, one system, your club.

Write to us with what you run today and how many members you have. You will get a straight answer on what the import assistant can bring over and what it cannot.

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Priced by member count · cancel monthly · import assistant included